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News & Updates
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Superior image quality with most videos in HD. Additionally, nearly all channels stream smoothly without delays or buffering. We refresh our content almost every day.
Our Equipment
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Works on MAG or STB, Android, IOS, PC, Smart TV, FireStick, Xtream, XBMC/KODI and many other devices and apps.
Satisfaction Guaranteed
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We pride ourselves on our service. If it doesn't meet your expectations, feel free to cancel at any time and pay only for the duration you've used. To understand this better, visit our refund policy page and acquaint yourself with our customer-centric approach.
Most Popular Questions.
Can I use my subscription on multiple devices?
Please note that while a single subscription can be used on various devices with m3u, it permits streaming on only one device at a time.
Do I have to use a VPN?
Consider using a VPN only if your internet service provider is restricting or slowing down your connection. Otherwise, a VPN isn't necessary, as our service is entirely secure to use.
I’m getting buffering / freezing frequently. Why is this happening?
Firstly, restart your router and device and give it another try; this often resolves many issues. If the problem persists, assess the internet speed directly from your streaming device. Visit www.fast.com from the device you're streaming on (not a different one). The speed should register at 20 Mbps or above. If your device isn't achieving the necessary speed or if your internet provider is restricting your connection, this could result in buffering.
I'm getting constantly buffering / blocking especially during live matches?
This means your internet provider is throttling or blocking your connection. Many internet service providers in UK (sometimes from other countries too) are having this issue and the only solution for this is to use a VPN.
Do you have EPG?
Yes, we do have EPG. We usually send the epg links when sending your order. If you have not received it, contact us an we will send it.
How long before I can use service?
We activate all new accounts in 30 minutes to 2 hours hours after the invoice is paid.
When does my subscription starts to be active?
Subscription starting to be active from the moment you will receive your activation credentials in your e-mail.
I’m getting a black screen in all channels, what should I do?
If you're operating with a set-top box like MAG or AVOV and have recently configured it with our service, a hard reset is necessary. Turn off your device, disconnect the power cable, and then plug it back in.
For Kodi users, clearing the cache is essential. If that doesn't work, consider reinstalling Kodi.
My account is not working what should I do?
First, please check your network connection, reboot your router and device, and then try again. Secondly, if your network connection is no problem, please check whether your account is used on other devices. as you can view from more than 1 device at the same time.
What payment methods are available?
We accept Bitcoin and other cryptocurrencies, and Debit/Credit Card through secured payment gate with automatic currency conversion and no hidden fees.
Why my account is not working on my MAG box or STB emulator?
- Did you provide the accurate MAC address?
- Is your Internet speed meeting the suggested minimum of 8 Mbps for HD channels, or is it faster?
- How is your device connected: through Ethernet or wirelessly (WiFi or mobile data)? An Ethernet connection is typically faster and more reliable. We advise using Ethernet if possible.
- Can your device's specifications handle HD live streaming without any hitches?
- If using an STB emulator, did you adhere to our Android STB Emulator setup guide?
- For those using an STB emulator, have you cleared your app's cache and then rebooted your device?
- For MAG box users, did you try turning your device off and on again?
- If you’re using an Android device or MAG box, did you attempt logging out and performing a factory reset?
- Have you cross-referenced the server portals mentioned in the activation email we sent you? **For those with a MAG box, we advise using its earlier versions. Below is our current template regarding the issue: NOTE: We'd like to notify you of an existing blockage problem with the MAG Box manufactured by Informir. We want to assure you that our technical team is rigorously addressing the issue to restore service for our esteemed subscribers who use this device. For now, we strongly recommend conducting a Factory Reset on your device, deactivating the Software Auto-Update, and turning off Beta within the Settings. Revert the Firmware to its original or an older version, such as v14. If these steps don't resolve the issue, we're prepared to terminate your service. Our top priority is ensuring our customers are content. Please update us on your situation so we can offer additional troubleshooting solutions if necessary.