Cancel Any Time!

If, under any circumstances, you believe our service has not matched your expectations or failed to meet the level of excellence you anticipated, you can initiate a cancellation. In this case, you will only be charged for the duration of service you’ve utilized.

Customers have the option to easily request a refund for the remaining duration of their subscription through a straightforward process on their account dashboard. Refer to the provided table for a breakdown of how the refund calculations are performed.

How does refund calculations work?

*This policy is not applicable to reseller plans, which are non-refundable.

 

SUBSCRIPTION PERIOD 1 MONTH 3 MONTH 6 MONTH 12 MONTH
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 1-21 DAYS = $5.00 WITHIN 1-15 DAYS = $15.50 WITHIN 1-15 DAYS = $30 WITHIN 1-15 DAYS = $50
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 22-30 DAYS = $0 WITHIN 16-45 DAYS = $10 WITHIN 16-45 DAYS = $20 WITHIN 16-45 DAYS = $45
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 46-60 DAYS = $5 WITHIN 46-60 DAYS = $15 WITHIN 46-75 DAYS = $40
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 61-90 DAYS = $0 WITHIN 61-90 DAYS = $10 WITHIN 76-90 DAYS = $35
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 91-120 DAYS = $5 WITHIN 91 -120 DAYS = $30
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 121-150 DAYS = $7 WITHIN 121-180 DAYS = $25
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 151-180 DAYS = $0 WITHIN 181- 240 DAYS = $22
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 241-300 DAYS = $11
REFUND REQUEST TIME = REFUND AMOUNT WITHIN 301-360 DAYS = $0

Our aim is to ensure that our customers avoid any roadblocks or feelings of discouragement during their journey. If you encounter any challenges, please don’t hesitate to Open a Ticket. As a comprehensive service provider, we’re here to assist you with every aspect, from placing orders to facilitating installations.